Terms & Conditions
Last updated: 27-01-2026
Welcome to Wellium. These Terms & Conditions (“Terms”) govern your use of our website https://wellium.store and the purchase of products from us. By accessing our Site or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. About Us
Wellium is an online store selling specialized pillow products in the United Kingdom.
Website: https://wellium.store
Email: support@wellium.store
2. Eligibility
You must be at least 18 years old to place an order on our Site or have permission from a legal guardian.
3. Products & Descriptions
We make every effort to ensure product descriptions, images, and prices are accurate. However, slight variations in colour, texture, or appearance may occur due to screen settings or manufacturing differences.
We reserve the right to modify or discontinue products at any time without notice.
4. Pricing & Payment
All prices are shown in GBP (£) unless stated otherwise.
We accept secure online payments through Shopify-supported payment providers. Payment must be completed before an order is processed.
We reserve the right to refuse or cancel any order.
5. Order Confirmation
After placing an order, you will receive an email confirmation. This email does not guarantee acceptance of your order. We reserve the right to cancel or limit quantities.
6. Shipping
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Free standard shipping on all orders
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Delivery within 7–9 business days
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UK delivery only
For more details, please refer to our Shipping Policy.
7. Returns & Refunds
We accept returns and provide full refunds only for pillows that are damaged or defective.
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Return requests must be made within 7 days of delivery
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Photo and video proof is required
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Product must be in original condition
Please refer to our Return & Refund Policy for full details.
8. Intellectual Property
All content on this Site, including text, images, logos, graphics, and design, is owned by Wellium or licensed to us and is protected by intellectual property laws. You may not use or reproduce any content without written permission.
9. Limitation of Liability
Wellium shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
Our pillows are wellness products and are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a healthcare professional for medical concerns.
10. User Conduct
You agree not to:
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Use the Site for unlawful purposes
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Interfere with the Site’s security or functionality
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Provide false information
11. Privacy
Your use of our Site is also governed by our Privacy Policy and Cookie Policy.
12. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page. Continued use of the Site means you accept the revised Terms.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
14. Contact Us
For questions regarding these Terms: