Privacy Policy

Last updated: 27-01-2026

Wellium (“we”, “us”, “our”) operates the website https://wellium.store (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our Site.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone

  • Cookies and similar technologies

  • Pages or products viewed, referring website

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order details

We may also collect information you voluntarily provide, such as:

  • Customer support messages

  • Reviews or feedback

  • Newsletter sign-ups

 

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate with you about purchases

  • Provide customer support

  • Screen orders for fraud or risk

  • Improve our website and services

  • Send marketing emails (only if you have opted in)

 

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Performance of a contract (to fulfil your order)

  • Your consent (for marketing communications)

  • Legitimate interests (fraud prevention, site improvement)

  • Legal obligations (tax and accounting purposes)

 

4. Sharing Your Information

We share your information with trusted third parties to operate our business, including:

  • Shopify – our e-commerce platform

  • Payment gateways (e.g., Shopify Payments, PayPal, Stripe)

  • Shipping and logistics partners

  • Marketing and analytics services (e.g., Google Analytics, Meta)

These providers only receive the information necessary to perform their services.

You can read Shopify’s privacy policy here:
https://www.shopify.com/legal/privacy

 

5. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Enable essential site functionality

  • Analyse site traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

 

6. Marketing Communications

If you subscribe to our mailing list, we may send promotional emails.
You can unsubscribe at any time using the link in our emails.

 

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

 

8. Your Rights (UK & EEA Residents)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

 

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information. All payment transactions are encrypted and processed securely by third-party providers.

 

10. International Data Transfers

Some of our service providers may store data outside the UK. When this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

 

11. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

 

13. Contact Us

For questions about this Privacy Policy or your personal data:

Wellium
Website: https://wellium.store
Email: support@wellium.store